Delivery information for United States orders.
Effective November 7, 2026. All prices below are in USD. We currently accept delivery orders to the United States only. Available services for your full address are displayed at checkout.
Shipping charges
| Service | Discounted merchandise subtotal | Shipping fee |
|---|---|---|
| Standard | Below $50.00 | $5.99 |
| Standard | $50.00 or more | Free |
| Expedited | Any eligible order | $7.99 |
The free-shipping threshold uses the merchandise subtotal after discounts and before shipping and taxes. Expedited service does not remove the processing period and has no guaranteed arrival date.
Processing and transit are separate
Allow 5–10 business days to process an order. Standard shipping then takes an estimated 10–15 business days after dispatch. Add these periods together: estimated standard delivery is 15–25 business days from order processing, subject to carrier and customs delays. Business days are Monday through Friday, excluding applicable public holidays. Estimates are not delivery guarantees.
Confirmation and tracking
Order confirmation is sent to the email supplied at checkout. When an order is dispatched, shipping and tracking information is provided where available. Tracking can take time to update after the carrier receives the parcel. Contact us with your order number if you cannot find the notification or tracking shows no progress.
Address corrections and cancellations
Please check the complete delivery address before payment. Email us promptly if it needs to change or you want to cancel. Changes depend on the fulfillment stage and cannot be guaranteed after dispatch. An incomplete or incorrect address may result in delay or return; we will explain any proposed reshipping charge before asking you to proceed.
Delays, damage and lost parcels
Weather, customs, public holidays and carrier disruption may extend delivery. If a parcel is late, appears lost, arrives damaged or contains the wrong item, contact us with your order number and relevant tracking information. For damage, retain the packaging and provide photographs where possible. We will review the issue and work toward an appropriate resolution; reporting a carrier status does not remove your legal rights.
Taxes and import charges
Applicable checkout taxes are shown before you place an order. Cross-border deliveries may be assessed duties or import charges by authorities or a carrier when these are not collected at checkout. Such charges depend on the destination and current rules. Contact us before ordering if you need clarification; we do not promise duty-free delivery.